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Terms & conditions

Please read these before booking. Questions? Call or WhatsApp us.

  1. Prices include the chauffeur, petrol, ERP and car park fees, and are in Singapore dollars (SGD).
  2. Minimum hours for hourly disposal are as shown in the rate table for each vehicle.
  3. Extensions: time beyond 15 minutes past the booked period is billed at the hourly rate.
  4. Cancellations made within 8 hours of pick-up are charged the minimum booking fee.
  5. Last-minute bookings: the vehicle usually arrives in about 20 to 30 minutes, subject to availability.
  6. Breakdowns: a replacement vehicle will be sent as soon as possible, usually within 20 to 30 minutes.
  7. Transfer waiting time of more than 20 minutes but less than 45 minutes is charged as a two-way trip.
  8. Transfer waiting time of more than 45 minutes is charged as hourly disposal (minimum 3 hours).
  9. Airport arrivals: if waiting after the flight lands is more than 60 minutes but less than 90 minutes, it is charged as a two-way trip.
  10. Airport arrivals: if waiting after the flight lands is more than 90 minutes, it is charged as hourly disposal (minimum 3 hours).
  11. Peak periods: listed prices do not apply during the F1 Singapore Grand Prix, SEA Games, Singapore Airshow and Chinese New Year. Please contact us for peak rates.
  12. Midnight surcharge of S$15 per transfer or S$15 per hour applies from 11:00pm to 6:59am.
  13. Vehicle changes: we may upgrade or change your vehicle at no extra charge.

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